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Great Dunmow Fitness Hub Privacy Policy

1. Introduction

Welcome to Great Dunmow Fitness Hub ("we", "us", "our"). Your privacy is important to us. This Privacy Policy outlines the type of information we collect from you, how we use, store, and disclose this information, and what you can do to control it.

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2. Information We Collect

We may collect various types of information from you, including:

  • Personal Information: This includes your name, contact information (email, phone number), and other details you provide when you create an account, sign up for our newsletter, or communicate with us. We use Coacha to collect membership details and process your membership payments. 

  • Usage Information: We collect information about how you interact with our services. This includes the web pages you visit, what you click on, when you perform those actions, and so on.

  • Device and Browser Data: We collect information from the device and application you use to access our services. This may include your IP address, device type, and operating system.

  • Information from Cookies and Similar Technologies: We collect information using cookies, pixel tags, or similar technologies. Our Cookie Policy provides more details about this.

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3. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our services.

  • Send you technical notices, updates, security alerts, and support messages.

  • Communicate with you about products, services, promotions, and events.

  • Monitor and analyse trends, usage, and activities in connection with our services.

  • Personalise the services according to your preferences.

  • Process your data for targeted advertising on platforms such as, email, Meta and TikTok.

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4. Information Sharing and Disclosure

We do not share your personal information with third parties without your consent, except in the following circumstances:

  • For legal reasons, if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities.

  • If we believe your actions are inconsistent with our terms of service or policies, or to protect the rights, property, and safety of us or any third parties.

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5. Data Retention

We retain your information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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6. Your Rights

You have the right to access, correct, or delete your personal information. You also have the right to object to our processing of your personal information. If you wish to exercise these rights, please contact us at our provided contact details.

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7. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be available on our website. If we make changes that we believe will substantially alter your rights, we will notify you.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us using the contact information provided on our website.

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This Privacy Policy was last updated in July 2023.

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